Terms and Conditions

Use

The Website is made available for your use on your acceptance and compliance with the following terms, conditions, notices and disclaimers contained in this document and elsewhere on the site. By using this Website, you are agreeing to these terms and conditions. You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website and associated media platforms is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. Information on our website should be used as a guide only. Users of this information are encouraged to also verify information according to their specific needs. Information on this site is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their circumstances.

We do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.

Indemnification for loss or damage

You agree to indemnify us and hold us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you. You assume total responsibility and risk for your own use of the site and internet.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.

Trademarks

Publications, products, content or services on the site are exclusive trademarks and service marks of Grow Dynamix. Use of these trademarks is strictly prohibited except with our express, written consent. Other product and company names mentioned in the site may be the trademarks of their respective owners.

Links to external websites

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

Limitation of liability

All of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. Our Privacy Policy is accessible via our Home Page.

Confidentiality

All personal information you give us will be dealt with by us in a confidential manner in accordance with our Privacy Policy.

Governing law

These terms and conditions are governed by and enacted in accordance with the laws of Tasmania, Australia. Any disputes concerning this Website are to be resolved by the courts having jurisdiction in Tasmania. We adhere to Australian Consumer Law.

Selling internationally

Grow Dynamix does not sell products or services internationally. We only trade in Australian states and territories (excluding Western Australia).

No sales to Western Australia

Due to Western Australian quarantine restrictions and associated costs we are unable to sell seed to buyers located in Western Australia.

Cookies and similar technologies

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies and other similar technologies to help provide you with a better, faster experience, and for advertising and marketing purposes.

Age restrictions

Customers, including participants in our training courses, must be 18 years and over.

Course information, fees and enrolment process

Details are provided on the training course page. Participants are required to read course information prior to confirming an online booking and payment.

Payment terms

Payment for products and services must be received in full prior to the shipping of products or confirmation of course bookings or provision of consultancy services.

Our website uses secure online payment gateways. We do not access your credit card or PayPal details, this is processed through secure gateway providers.

All product and service prices are in Australian dollars.

Pricing, product and service availability

All product and service prices are inclusive of GST.

We list product and service availability information on our Website. Despite our best efforts, there may be occasions when items sell out. We will inform you via e-mail or telephone if a product you have ordered turns out to be unavailable. We will offer to send you the product once it is in stock (subject to availability) or issue you a refund.

Our training courses are predominately delivered in Southern Tasmania, Australia. At times we may offer courses in other locations and will make it clear on our Website the location of each course.

Refunds and exchanges

For training courses:

Refunds are only applicable for a course if Grow Dynamix has cancelled the course. If we cancel a course, we will notify you at the earliest opportunity. Your ticket will automatically be transferred to the next available course in your area. If we have cancelled a course and you wish to obtain a refund, you are eligible to do so if you notify us within 30 days of us cancelling the course. If you purchased your ticket at a discounted rate you will be refunded the discounted amount, not the full price of the course.

Ticket exchange. If you are unable to attend a course you are booked into you can give your ticket in the course to a family member or friend to attend in your place. Alternatively, you can book into the next course (same course on a different date) if you have notified us a minimum of 24 hours prior to the course start time.

For seeds:

Our seeds are guaranteed with a satisfactory germination if used prior to the Best Before date. If you are not completely satisfied with your seed purchase, we will give you a 30-day money-back guarantee from the date of purchase. Please email us so that we can resolve any problems.
Refunds are not provided for change of mind. All return postage and insurance costs are covered by the buyer.

Our seeds are intended for sowing purposes only.

Delivery times

3-7 business days depending on state or territory. Delivery to country locations make take longer. Delivery timeframes are based on Australia Post estimated delivery times. If you experience a delay with your delivery, please contact us via email.

Terms and conditions update

From time to time, we may update terms and conditions to clarify our practices or to reflect changes. Grow Dynamix reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. Modifications will become effective on the day they are posted on the Website.

 

Terms and Conditions template adapted from 2012 R P Emery & Associates (www.rpemery.com.au)

 

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